Privacy policy

Last updated: 10 October 2026

Who is responsible for your data

The data controller is Lucca Bilous Gabilondo (trading name Cenit), Tax ID (NIF) 79164357J, 29640 Fuengirola, Málaga, Spain. You can email us at lbgg.shopify@gmail.com or call us on 627099039.

What data we collect

  • Contact and shipping details: name, address, phone number and email address.
  • Order details: products bought, amount, date and shipping status.
  • Payment details: these are handled directly by the payment gateway. We do not see or store your card details.
  • Browsing data: IP address, device type and pages visited, through cookies and similar technologies.
  • Communications: the messages you send us by email or through the shop chat.

What we use it for and on what legal basis

  • Managing your order, shipping, returns and guarantee. Legal basis: performance of the purchase contract.
  • Answering your enquiries. Legal basis: your request and our legitimate interest in replying.
  • Complying with legal obligations (invoicing, taxes and consumer law). Legal basis: legal obligation.
  • Sending you news and offers by email, including a reminder about an unfinished cart, only if you have given your consent. You can withdraw it at any time using the unsubscribe link in each email.
  • Preventing fraud and keeping the website secure. Legal basis: legitimate interest.
  • Analysing how the website is used and showing advertising, only if you accept the relevant cookies in the cookie notice.

Who we share it with

We do not sell your data. We only share it with those who need to process it to provide the service:

  • Shopify, the platform that hosts the shop and processes orders. You can read how Shopify handles your data in its consumer privacy policy.
  • Payment providers (for example Shopify Payments, PayPal or Klarna), to charge your purchase.
  • Our supplier and the delivery companies, who receive your name, address and phone number to prepare and deliver your order.
  • Public authorities, when the law requires it.

Transfers outside the European Union

Some of these providers are outside the European Economic Area. In particular, our products ship from an international supplier's warehouse, which receives the shipping details needed to deliver your order. These transfers take place because they are necessary to perform the contract with you or under the safeguards provided by law, such as the European Commission's Standard Contractual Clauses.

How long we keep it

We keep your order data for as long as needed to manage it and to honour the 3-year legal guarantee, and afterwards for the periods required by tax and commercial law. We keep data used for marketing emails until you unsubscribe.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction of processing and portability at any time, and withdraw your consent, by emailing lbgg.shopify@gmail.com. We may ask you to confirm your identity before handling the request. We will reply within one month at most.

If you believe we have not handled your data properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Cookies

The website uses cookies that are necessary for it to work (for example, to remember your cart) and, only if you accept them, analytics and advertising cookies. You can change your choice at any time using the cookie preferences link in the website footer.

Minors

This shop is not aimed at minors and we do not knowingly collect their data.

Changes to this policy

We may update this policy to reflect legal changes or changes in how we work. We will publish the current version here with its update date.